by Jess | Jul 8, 2026 | Empathy-Powered Leadership
The Gap Between Being Good at Your Job and Being Known for It This month I have been thinking a lot about credibility. Specifically, the strange and frustrating gap between being genuinely good at something and being seen as good at it. I had a coaching client...
by Jess | Jul 7, 2026 | Empathy-Powered Leadership
Jess Baker: Chartered Psychologist, Business Psychologist, Speaker and Expert on Empathy and Leadership Jess Baker is a UK Chartered Psychologist, leadership coach, speaker and co-author of The Super-Helper Syndrome: A Survival Guide for Compassionate People. She...
by Jess | Jun 8, 2026 | Confidence
“You’re too sensitive” “You’re too sensitive”. I’ve lived with this feedback all my life, and the shame that came with it. But now that I fully understand my emotional range and how rare my sensitivity actually is, I want...
by Jess | Mar 25, 2026 | Confidence
Feeling Calm Confidence At Work “I want to come across with calm confidence,” she told me on our first call together. It’s actually a common request, so I want to unpack it a little bit for you, my lovely reader … It sounds so simple, but the thing that...
by Jess | Feb 2, 2026 | Confidence
When Office Politics Work in your Favour A Stylist Magazine journalist asked me to contribute to her article, asking me ‘Can office politics actually work in your favour?’ While she quoted me in this article, I thought you’d find my complete...
by Jess | Jan 26, 2026 | Confidence
The Empathy Eclipse ~ The real reason nice people get shat on by others at work. The Empathy Eclipse is a subtle pattern I see again and again in competent, conscientious and caring leaders who are great at what they do, they are trusted by others, and they relied on...
by Jess | Oct 8, 2025 | Confidence
Euphoresis: The Positive Empathic Flow Most people understand that empathy refers to feeling what others feel. Most people talk about empathy in relation to feeling another’s suffering or pain. But there’s a whole other side to it. Here, I want to introduce you...
by Jess | Sep 18, 2025 | Confidence
When Purpose Becomes Pressure: How to Stop Your Best People Burning Out One of the joys of working with values-led organisations is how much people care. The commitment is palpable. People want to make a difference for their colleagues, for the community, for...
by Jess | Apr 10, 2025 | Confidence
Empathy Is Not a Soft Skill. It’s a Strategic Leadership Asset Why emotionally intelligent professionals are essential for modern leadership We’re hearing the youngest generation of employees asking to feel cared for. In response, we’re hearing calls for...
by Jess | Apr 3, 2025 | Confidence, Super-Helper
Empathic Leaders & Why you Need Them Why empathic people are the hidden leaders in your organisation Today, it’s harder than ever to keep a workforce focused, engaged, and performing at its best. So it’s no surprise that there’s a growing...
