DISCOVER THE POWER OF …

The Helping Organisation Jess Baker Compassion at Work

 

The Helping Organisation

CULTIVATING COMPASSION FOR CORPORATE SUCCESS

Would you like your customers to rave about you behind your back?

Would you like your workforce to be more emotionally resilient?

Would you like to have a competitive advantage that increases profitability?

Build a reputation as THE HELPING ORGANISATION 

and you’ll improve productivity and drive profit for your business in three key areas:

Cultivating a compassionate culture

Increases …

  • Employee motivation and satisfaction
  • Employee retention and engagement
  • Trust and innovation
  • Customer service

Cultivating compassionate leaders

Reduces …

  • Stress
  • Risk of burnout

Cultivating a compassionate workforce

Improves …

  • Commitment to the organisation
  • Health and wellbeing
  • Customer service
  • Team-working
  • Learning and innovation

All organisations suffer from everyday inefficiencies

that have a huge impact on how well the organisation performs

*miscommunication and unproductive meetings

*a breakdown of trust poor leadership or management skills quiet quitting

*increased absenteeism barriers to problem-solving and innovation

*unclear boundaries that cause duplicated effort and wasted resources

As a Business Psychologist for over two decades, I have helped many clients reduce the impact of these day-to-day dramas that drain energy, time and money.

The Tripart Framework of the Helping Organisation

Click the boxes to expand

COLLABORATIVE CULTURE: Where people are excited by their work ...
  • Unlock the power of empathy, courage and compassion at all levels of the business
  • Develop compassionate leaders to foster emotional resilience and drive productivity
  • Encourage cross-department collaboration to reduce conflict, and eliminate unhelpful competition
CUSTOMER-CENTRIC: By understanding the psychology of helping you will...
  • Sell with compassion by understanding customers’ needs,
  • Forging stronger customer-supplier bonds
  • Care for customers with empathy, to reinforce trust and loyalty 
  • Resolve problems in ways that resonate with the customer’s perspective
SUPPORTING OURSELVES: It begins by cultivating self-kindness...
  • Discover personalised wellbeing strategies and enable your workforce to thrive amidst challenges and uncertainties
  • Set professional boundaries and master assertiveness so your workforce can ask for help when they need it
  • Create a healthy balance between helping others and themselves, avoiding burnout and Super-Helper Syndrome

I offer a range of solutions tailored to your needs

senior leader

coaching, Learning & Development

Team / Department

programmes 

organisational

consultancy solutions 

The Core Modules

becoming the helping organisation – cultural alignment 

developing compassionate leadership

customer-centric
Empathic service & Relationship building

compassionate methods for internal/ external sales

establishing boundaries to sustain wellbeing

strategies for cultivating self-compassion

 

A variety of FORMATs

 

ONLINE ONLY

– PERFECT FOR REMOTE TEAMS

IN-person

– OFF-SITE AWAY DAYS

BLEND OF BOTH

ONLINE & IN-PERSON

 

your next step

 

Interested in finding out more? Then let’s talk. I can talk you through more detail and recommend an option that suits your situation, timeline and budget. Please complete the contact form below.

Complete the form below and Jess will be in contact with you within two working days.

 

Give your company the competitive edge

It’s evidence-based

It addresses a void that has gone unnoticed since organisations first formed!

Ignore it at your peril

Most people, even psychologists, continue to over-look the role that helping plays in all of our relationships. We ignore it when it works well, and we ignore it when it causes costly and sometimes devastating problems.

Helping is ubiquitous

Yet this is the only corporate programme specifically designed to help your organisation to be better at helping. There are very few books on the subject too, which is why I wrote one. The Super-Helper Syndrome: A Survivial Guide for Compassionate People (2022, Flint Books) is available worldwide

They’ll love you for it

Your workforce, your customers, your suppliers, and your shareholders will reap the benefits.

This does not require a complete overhaul

It simply maps onto whatever you have in place already. It does not need to, although it could, require a re-write of your competency framework, company values, recruitment process, or performance appraisal system. Instead, this is a cost-effective approach that will enhance what you already have.

 

WhY I WROTE THIS PROGRAMME

Helping others is my core value

I’ve a long history of it – through voluntary work, choosing a helping profession, working with health and social care entities, supporting charities at Board level, writing an award-winning book on helping.

 

Helping good people have more power

As R.S Hartman said, ‘Why do good people never have as much power as bad people?”.  I want to help good people to have a greater impact, whether that’s by strengthening their boundaries to  prevent them from being exploited, or to have the self-belief to hold senior positions. The world needs them more than ever.

 

I wanted to make it really easy

Helping others is a complex and misunderstood theme, and while some of my clients have ‘compassion’ as an organisational value, it is still usually overlooked. Or it gets confused with other concepts such as empathy and kindness. But once you know, as I do, what to tweak, and how, there is a huge and wonderful impact awaiting everyone in your organisation.

Simply register your interest on the form above to connect with me, and embark on your journey towards cultivating compassion for corporate success and becoming The Helpful Organisation.

Super-Helper Syndrome JESS BAKER ROD VINCENT

Are you naturally compassionate?

Either way, did you know that being more compassionate improves personal wellbeing and business productivity? I specialise in helping people, teams and organisations to benefit from applying "Compassion At Work". Get free and instant access to my workbook. Just sign up below.

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